Terms and conditions
The terms and conditions of
engagement outlined follow the standards and principles used
throughout the coaching, speaking, and training industries
in Australia. They seek to be fair and
reasonable to both parties in this business relationship.
Terms of engagement
Service is offered at the rate stated in the schedule /
proposal sent at the time of engagement
A booking is only considered confirmed when a payment of 30%
of the fee is received. (Due within 10 days of booking)
unless the contract states the fee is waived
Payment of the remaining balance of the fee is due and
payable strictly 7 days after completion of the presentation or workshop.
Where applicable, the client shall be liable for the
(a) Travelling expenses
outside Perth Metropolitan area.
(b) Accommodation and meals.
(c) Airport transfers & taxi fares.
(d) Equipment required for presentation (Lapel microphone,
flip chart stand and paper, participant supplies etc)
Money back guarantee's afford
our clients maximum protection, all Arlene Quinn Coaching Sessions, presentations and training
workshops are covered by a 100%
Money Back Guarantee. If, for whatever reason, you believe
your expectations have not been met, speaking and training fees
will be cheerfully
refunded in full. (Guarantee subject to fees received by due
dates) indeed we may
choose not to invoice you if we are unsatisfied.
Cancellation and Postponement
Cancellations and postponements cause inconvenience for all
parties, so this policy seeks to
be fair and equitable given that dates once booked are held
exclusively for the client.
Cancellation and postponements made close to delivery dates
are unlikely to be filled by another client.
(a) Cancellation or
postponement of any engagement is accepted provided
it is made at least 60
days before the previously confirmed date (in the
event of a cancellation being
made outside of the 60 days, deposits will be
refunded in full)
(b) Postponement of
any engagement within the 60 days is acceptable on condition the fees
are due and payable at the time of the original
within 60 days of presentation due 10% of fee due.
within 30 days of presentation 50% fee due.
(d) The Client is also liable for any cancellation charges levied by
airlines, hotels venues
The copyright in all
materials presented by Arlene Quinn, People Performance
Plus, shall remain the sole property of the speaker and
prior written consent by the speaker, including agreement on
compensation, is required before any electronic recording is
Acceptance of terms and conditions.
Booking coaching, presentation or training sessions by
Arlene Quinn constitutes acceptance of these terms and conditions unless any
alterations have been agreed to and confirmed
Coaching and Facilitation Fees.
Various payment plans are available for business coaching,
corporate facilitation, program, course design and report writing, participant
interviewing and one –on – one lifestyle coaching. Quotations available. Fees are generally
payment monthly in advance. Professional fees are effective for 3 months from date of
Definition: Speaking is defined as the delivery of a 30-90
minute ‘topic specific’ key-note presentation at a conference, convention, symposium or
seminar to the audience ranging from 25-1000 people..
Definition: Training is defined as the delivery of a
customised professional development
program consisting of one or several modules for the
specific individual client with a
maximum of 20 participants per session. (Additional
participants, subject to negotiation.
are inclusive of planning meetings, but exclusive of
customised course design, participant training materials, presentation
equipment, venue hire, catering,
travelling expenses, airfares, accommodation, meals, airport
transfers and taxis.
Quinn, People Performance Plus,
+61 8 92913665
Fax +61 8 92913664
Mobile 0402 272 868
78 863 438 089