PEOPLE PERFORMANCE PLUS                                       

Training to meet your corporate needs A full range of training programs can be accessed  contact Arlene Quinn 0402272868 /92913665 Example The interactive training for self–managed teams can be provided in weekly 3 hour modules. There are 3 key themes, with each theme having 3 components of training ( 9 sessions in the total program)  Managing Self o        Load the silver bullet for effective communication o        Taming Time o        Effects of change and transition / handling your stressors appropriately Delivering the service o        Working collaboratively o        Influencing and Empowering others o        Customer relationships / working better with brokers Results Focused o        Creativity and Flexibility o        Teaming with results o        Organising the team to maximise skills and drive better results Example of content for Results Focused Theme Description: This program encourages participants to recognise different team behaviours and the impact they have on creating positive results based  work outcomes. Participants will: þ       continuously manage self and other’s performance þ       constitute a professional image to motivate and encourage enthusiasm during change processes. þ       maximise own and others resources and skills þ       continuously improve processes. þ       embrace creativity and being flexible around changing workloads þ       give assertive feedback to senior staff and team members.   This program may involve: ·          discussion sessions. ·          Practice using different conflict resolution approaches with case studies and scenarios ·          questionnaires ·          video ·          individual coaching exercises and group sharing. ·          knowledge sessions about culture, how teams work well. Overall this program is aimed enhancing and developing positive team behaviours This will be evidenced by ·          an increased collective accountability and willingness to become more flexible in taking on different business activities ·          maintenance or improved team involvement to meet human and financial targets ·         greater involvement in process improvement